Customer Care

customer care

Although newly formed, the Sensibilitie team is passionately committed to  providing outstanding customer service by the following ways:

  • We guarantee to get back to all your email inquiries within 24 hours

  • We provide before and after purchase assistance by welcoming size and fit questions, styling suggestions, and product care enquiries

  • We seek to further improve all aspects of our business to provide you a wonderful shopping experience

We practice the wisdom hidden in the Chinese character as shown above, which means "to listen".

  • We love to listen to your input and feedback regarding product collections, quality, sizing, and more.


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